Frontline Group
Frontline Group
Frontline Group
Certified NICE CXone, Zoom and Five9
Implementation Partner

Implementation
Services

Our specialty in cloud-based software implementations are guaranteed to increase your workforce efficiency and customer service.

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Expertise that you can count on

With over 1200 successful implementations and more than 75 software integrations, we guarantee smooth project completions in 45 days or less.

Real-Time
 management of project timeline

Clear & Consistent
 project communication

Focused
 cost control and process efficiency

Daily Updated
 schedule of project

Goals & Meeting
 agendas in advance of meetings

Monitoring
 of changes and add-ons

Escalation resources
 in reserve for support when needed

Daily review
 of project requirements

Continual Scope
 of timeline alignment

Reports
 on step-by-step activities

Take control of your software with Studio Training

10 online courses for your team to learn the backend of your NICE CXone software.

Key Features:

One-on-One time & feedback catered to your company

Learn how to implement chat, voicemail, email and phone

2-3 hours customized to your companies needs

Facilitates up to 5 people on your team

1-2 hour session a week

Training on integrations

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Let's find a solution that works for you

Every business is different, that’s why all of our solutions are custom built for you. Let’s chat and see how we can help improve your contact center.

Contact Sales