Jill Blankenship, embodies the entrepreneurial spirit by constantly honing her curiosity and sense of innovation into concrete business plans. Jill’s success speaks for itself by the accolades she has received since founding Frontline in 2005 including her recognition in Forbes.com, who referred to her as a “serial entrepreneur.”

Nikki Alldredge is President of Frontline Services where she leads a team of brilliant Implementation Managers and Account Care professionals. Nikki has worked as a leader in the Contact Center Industry for over 20 years and is well versed in all manner of call center technology and best practices for providing the best possible customer and employee experience. Nikki is a pop culture and theatre fan from Kirkland, WA.

Sarah has been working at Frontline since 2006, where she quickly transitioned from Agent to Account Manager to Sales and now to our President. She’s a pro at peeking behind the scenes of businesses with a telescopic lens applying what she has learned to continue the growth of our company and our clients.

Justin, President of Finance, Marketing and Sales, has been in sales and operations for the past 20 years working with financial services and technology. Justin is passionate about sales, team culture, building brands and strongly focusing on delivering a world class customer experience. Justin started his career in sales as a door to door sales man and fell in love with sales from there. For the past 8 years, Justin worked with start ups touching everything from Finance, Marketing, Sales and Service.

Brandey Lorensen is President of Frontline Group Operations. Brandey has had an 18-year partnership with Frontline while at her previous role as Director of Partner Success at NICE CxOne. With 24 years of experience in the SaaS industry under her belt, she is an incredible guide for Frontline Group for continual, and exciting growth.