Better Customer Experiences
Made Easy.

Elevate your customer support with Frontline Group’s industry-leading customer experience solutions and agents.

Outreach Calendar Integration
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I want to:

Outsource my contact center agents

Elevated customer support with Frontline Call Center’s outsourced call center agents.

Improve the efficiency of my contact center

Cloud-based software implementations, technical support, and on-demand professional services.

Manage my contact center platform & software

Unlock the full potential of your contact center with our flexible Customer Care Packages.

Increase my agents efficiency and call resolution

Elevate interactions, empower agents, and redefine efficiency with Frontline Connect.

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Frontline Call Center

Outsourced Call Center Agents

Elevate your customer support with Frontline Call Center’s outsourced call center agents. From healthcare to retail, we offer customized solutions, dedicated or blended agents, and top-notch technology for a industry leading customer experience.

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Frontline Services

Elevate Your Contact Center Efficiency

Elevate your contact center’s efficiency and enhance customer experiences with services ranging from cloud-based software implementations to professional services and custom application development.

Outreach Calendar Integration
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Managed Services

Manage Your Contact Center With Flexible Customer Care Packages

Unlock the full potential of your NICE CXone platform with our Customer Care Packages, offering flexible options to match your needs, including Multichannel Platform support, guaranteed response/resolution, and designated account managers, with packages ranging from Plus to Premier and Enterprise, and professional services available on-demand at competitive rates to ensure your platform’s success.

Outreach Calendar Integration
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Frontline Connect

Enhanced Workflows For Improved Customer Experiences

Unlock unparalleled efficiency in your contact center by minimizing handle times, while simultaneously empowering your agents with instant expertise, resulting in consistently superior customer experiences.

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Here's what our customers have to say:

“At Conga we pride ourselves on creating a 5-star support experience…we’ve valued and appreciated the strong partnership with Frontline Group and the role they’ve played in helping ensure satisfaction of Conga customers.”

Customer Support Manager

“We have always been given high praise for our customer support and Frontline plays a significant role in this recognition. For over 10 years, Frontline has partnered with us to provide our customers with a highly responsive support experience 24/7/365.”

Daniel Hurtubise, Chief Product Officer

“We began our partnership with Frontline Group in 2008. They have provided us with outstanding customer service ever since. It was one of the best business decisions that we have ever made.”

Ron Thompson, President
American Fitness

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Let's find a solution that works for you

Every business is different, that’s why all of our solutions are custom built for you. Let’s chat and see how we can help improve your contact center.

Outreach Calendar Integration