Frontline News • April, 2020
Uncertainty drives change and perpetuates a move from long-held antiquated standards to a quick rise and adaptation to newer innovative technologies. Through the confusion, new norms are rendered, implemented, and utilized. We are in the midst of this change!
The pandemic COVID-19 has caused a decentralization of traditional workplaces, and remote models are being executed almost overnight.
Employers are being forced to move their employees to cloud-based solutions at a much faster rate than anticipated, yet do not have the training or experience to then manage their employees effectively. Or simply put, they may not even know where to begin.
We are here to help.
The transition to a remote workforce can be smooth and quick with guidance from subject-matter experts. When Jill Blankenship started the Frontline Group in 2005, she was an early adapter for creating and fostering a culture emphasizing a remote workforce.
Uncertainty can be alleviated by adopting proven processes and using technology that allows for a full picture of productivity to be seen vibrantly from afar. This transition can increase both your customer experience, but also your agent or employee experience.
If you’re interested in learning more about moving your workforce to a remote model and how it can be accomplished quickly read on.