Frontline Group
Frontline Group
Frontline Group
customer ordering food
  • Frontline Group
  • Posted by Frontline Group
September 26, 2022
16 min read

A Beginner's Guide To Understanding a Call Center

By Frontline Group September 26, 2022Call centers are in every industry, including...

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happy customer service strategy
  • Frontline Group
  • Posted by Frontline Group
September 19, 2022
13 min read

How Important is Customer Feedback to a Business?

By Frontline Group September 19, 2022Customer feedback is important in many ways....

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Why do you need customer service call center?
  • Frontline Group
  • Posted by Frontline Group
September 6, 2022
13 min read

Why Do You Need a Customer Service Call Center?

By Frontline Group September 8, 2022By Frontline Group September 8, 2022If you...

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  • Frontline Group
  • Posted by Frontline Group
August 17, 2022
16 min read

Top 5 Call Center Tips for Optimizing Excellent Customer Support

By Frontline Group August 17, 2022 By Frontline Group August 17, 2022...

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  • Frontline Group
  • Posted by Frontline Group
March 22, 2022
23 min read

Women's History Month: an Interview with Frontline Groups female CEO, Jill Blankenship

By Frontline Group March 22, 2022By Frontline Group March 22, 2022I'm Jill...

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The Exciting Evolution of Virtual Healthcare
  • Frontline Group
  • Posted by Frontline Group
September 2, 2021
16 min read

The Exciting Evolution of Virtual Healthcare

By Frontline Group September 2, 2021By Frontline Group September 2, 2021Covid has...

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Key Trends
  • Frontline Group
  • Posted by Frontline Group
August 26, 2021
15 min read

Key Trends in Customer Service Support for the Rest of 2021

By Frontline Group August 26, 2021By Frontline Group August 26, 2021COVID-19 changed...

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How to Keep Your New Call Center Running Smoothly
  • Frontline Group
  • Posted by Frontline Group
August 5, 2021
15 min read

How to Keep Your New Call Center Platform Running Smoothly

By Frontline Group August 5, 2021By Frontline Group August 5, 2021Companies want...

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The World is Switching to a Mobilized Workforce Opt. 1
  • Frontline Group
  • Posted by Frontline Group
July 29, 2021
17 min read

The World is Switching to a Mobile Workforce

By Frontline Group July 29, 2021By Frontline Group July 29, 2021During the...

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5 Tips to Improve Your Call Center Opt. 2
  • Frontline Group
  • Posted by Frontline Group
July 22, 2021
18 min read

5 Tips to Improve Call Center Productivity

By Frontline Group July 22, 2021By Frontline Group July 22, 2021Call centers...

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