Empower Patients with Patient Engagement Solutions
Empower Patients with Patient Engagement Solutions elderly senior woman, having a remote medical consultation with her doctor over internet [...]
9
12, 2020
23
11, 2020
Who Doesn’t Need Call Center Support This Holiday Season?
Who Doesn’t Need Call Center Support This Holiday Season? Happy Thanksgiving. Happy Holidays. And…it’s Black Friday! If you’re like most [...]
14
08, 2020
The Return of the Non-Essentials
The Return of the Non-Essentials Recently my favorite restaurant reopened for the first time since the shutdown. While [...]
17
07, 2020
The Importance of Training and Coaching on Employee Morale
The Importance of Training and Coaching on Employee Morale Overview Employee morale is the pulse of a [...]
18
06, 2020
Keeping Online Education Up and Running: Customer Care and Technical Support
Keeping Online Education Up and Running: Customer Care and Technical Support When online schooling first arrived on [...]
11
06, 2020
What are the Benefits of Outsourcing Contact Center Services?
What are the Benefits of Outsourcing Contact Center Services? We are connected through technology more than ever [...]
28
05, 2020
What to Expect When you Move to a Cloud-Based Contact Center Platform
What to Expect When you Move to a Cloud-Based Contact Center Platform Many small and medium-sized [...]