Who Doesn’t Need Call Center Support This Holiday Season?
Who Doesn’t Need Call Center Support This Holiday Season? Happy Thanksgiving. Happy Holidays. And…it’s Black Friday! If you’re like most [...]
23
11, 2020
14
08, 2020
The Return of the Non-Essentials
The Return of the Non-Essentials Recently my favorite restaurant reopened for the first time since the shutdown. While [...]
17
07, 2020
The Importance of Training and Coaching on Employee Morale
The Importance of Training and Coaching on Employee Morale Overview Employee morale is the pulse of a [...]
18
06, 2020
Keeping Online Education Up and Running: Customer Care and Technical Support
Keeping Online Education Up and Running: Customer Care and Technical Support When online schooling first arrived on [...]
11
06, 2020
What are the Benefits of Outsourcing Contact Center Services?
What are the Benefits of Outsourcing Contact Center Services? We are connected through technology more than ever [...]
28
05, 2020
What to Expect When you Move to a Cloud-Based Contact Center Platform
What to Expect When you Move to a Cloud-Based Contact Center Platform Many small and medium-sized [...]