how to handle angry customer in call center
  • Frontline Group
  • Posted by Frontline Group
January 16, 2023

How To Handle An Angry Customer In A Call Center?

By Frontline Group January 16, 2023Customer service is the backbone of any...

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customer service call center headset
  • Frontline Group
  • Posted by Frontline Group
January 9, 2023

Does My Business Need A Customer Service Call Center?

By Frontline Group January 9, 2023In today's fast-paced businesses, providing excellent customer...

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outsourcing customer service call center
  • Frontline Group
  • Posted by Frontline Group
January 5, 2023

5 Reasons Outsourcing Customer Service Works for Business

By Frontline Group January 5, 2023Running a business can be challenging, and...

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get customer feedback
  • Frontline Group
  • Posted by Frontline Group
December 28, 2022

4 Ways to Get Customer Feedback For Your Business

By Frontline Group December 28, 2022Customers are your most valuable asset -...

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call center representative helping customer success
  • Frontline Group
  • Posted by Frontline Group
December 20, 2022

Call Center Success Stories

By Frontline Group December 20, 2022Customer service is an entirely different problem...

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marketing team planning inbound call center
  • Frontline Group
  • Posted by Frontline Group
December 12, 2022

How Does an Inbound Call Center Improve Brand Value?

By Frontline Group December 12, 2022Your company's brand is the image people...

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A Beginner's Guide To Understanding a Call Center
  • Frontline Group
  • Posted by Frontline Group
December 12, 2022

What is a Cloud Contact Center?

By Frontline Group December 12, 2022Customer service is essential to the customer...

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customer ordering food
  • Frontline Group
  • Posted by Frontline Group
September 26, 2022

A Beginner's Guide To Understanding a Call Center

By Frontline Group September 26, 2022Call centers are in every industry, including...

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happy customer service strategy
  • Frontline Group
  • Posted by Frontline Group
September 19, 2022

How Important is Customer Feedback to a Business?

By Frontline Group September 19, 2022Customer feedback is important in many ways....

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Why do you need customer service call center?
  • Frontline Group
  • Posted by Frontline Group
September 6, 2022

Why Do You Need a Customer Service Call Center?

By Frontline Group September 8, 2022By Frontline Group September 8, 2022If you...

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