Frontline Group
Frontline Group
Frontline Group
how to handle angry customer in call center
  • Frontline Group
  • Posted by Frontline Group
January 16, 2023
16 min read

How To Handle An Angry Customer In A Call Center?

By Frontline Group January 16, 2023Customer service is the backbone of any...

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customer service call center headset
  • Frontline Group
  • Posted by Frontline Group
January 9, 2023
15 min read

Does My Business Need A Customer Service Call Center?

By Frontline Group January 9, 2023In today's fast-paced businesses, providing excellent customer...

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outsourcing customer service call center
  • Frontline Group
  • Posted by Frontline Group
January 5, 2023
15 min read

5 Reasons Outsourcing Customer Service Works for Business

By Frontline Group January 5, 2023Running a business can be challenging, and...

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get customer feedback
  • Frontline Group
  • Posted by Frontline Group
December 28, 2022
13 min read

4 Ways to Get Customer Feedback For Your Business

By Frontline Group December 28, 2022Customers are your most valuable asset -...

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call center representative helping customer success
  • Frontline Group
  • Posted by Frontline Group
December 20, 2022
13 min read

Call Center Success Stories

By Frontline Group December 20, 2022Customer service is an entirely different problem...

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marketing team planning inbound call center
  • Frontline Group
  • Posted by Frontline Group
December 12, 2022
13 min read

How Does an Inbound Call Center Improve Brand Value?

By Frontline Group December 12, 2022Your company's brand is the image people...

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A Beginner's Guide To Understanding a Call Center
  • Frontline Group
  • Posted by Frontline Group
December 12, 2022
13 min read

What is a Cloud Contact Center?

By Frontline Group December 12, 2022Customer service is essential to the customer...

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customer ordering food
  • Frontline Group
  • Posted by Frontline Group
September 26, 2022
16 min read

A Beginner's Guide To Understanding a Call Center

By Frontline Group September 26, 2022Call centers are in every industry, including...

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happy customer service strategy
  • Frontline Group
  • Posted by Frontline Group
September 19, 2022
13 min read

How Important is Customer Feedback to a Business?

By Frontline Group September 19, 2022Customer feedback is important in many ways....

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Why do you need customer service call center?
  • Frontline Group
  • Posted by Frontline Group
September 6, 2022
13 min read

Why Do You Need a Customer Service Call Center?

By Frontline Group September 8, 2022By Frontline Group September 8, 2022If you...

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